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Professional video production agency for corporate brands and businesses
Custom product sourcing and development from vetted factories in Europe and Asia
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Prime Merch develops and sources custom products for events, sports organisations and brands, working with vetted factories in Europe and Asia.

Prime Merch: the homepage
Prime Merch is a custom product sourcing and development company based in Graz, Austria. They develop and source custom products for events, sports organisations and brands, working with vetted factories across Europe and Asia.
The company offers four core services: sourcing (approaching multiple vetted manufacturers in parallel), product development (from sketch to prototype to production), branding (built into products through various decoration methods), and handling (managing samples, quality control, customs, freight and delivery).
Their process works from brief to samples and quote (1-3 weeks), then production and delivery (5-10 weeks), with reorders taking 5-7 weeks. They provide fixed unit prices covering production, branding, freight, customs and handling, with no hidden costs. They handle all customs and import VAT paperwork themselves.
Pricing model: Contact for pricing
There is no fixed minimum quantity. It depends on the product and the factory. Items from running production start low, while products needing their own tooling or mould only make sense from a certain quantity because the tooling cost is incurred once.
Customers receive a fixed unit price that covers production, branding, freight, customs and handling. No additional costs are added during the project. The price is determined by quantity, material, decoration method and urgency.
Prime Merch handles all customs clearance, import VAT and freight paperwork. Customers receive an invoice for a finished product rather than managing an import process themselves.
Prime Merch inspects goods at the factory before loading and provides photo documentation. If goods don't match the approved specification, it is their problem with the factory, not the customer's. Approval always happens on a physical sample.
Yes, samples are always provided before any order. The cost and timeline for samples are included in the quote.
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