Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Use our API and MCP for your shop

  Connect your Tavero Launch shop to an AI assistant or build with our REST API.

Badges and links

• How badges work and what they do for your listing

  Display our badge on your website to get published and stay live. We check automatically and set your link as dofollow or nofollow based on your site's authority.

Pricing and payments

• Sell on one site or many at once?

  List your shop on just Tavero Launch, or spread the word across other launch sites too—we can do the work for you.

• What does it cost to launch on Tavero?

  Our prices in US dollars, what each product gives you, and how VAT works when you check out.

• What's our refund policy?

  Once you've paid, that's final—except if we remove your listing, when you get a full refund.

• Do I pay VAT when I launch my shop on Tavero?

  How VAT works on Tavero, how to add your VAT number, and where to find your invoices.

Your account

• Claim your shop's listing on Tavero Launch

  Verify you run the business and unlock the ability to edit your listing and display the Verified badge.

• How do I update my shop's details?

  Edit your description, tagline, FAQs, links and photos straight from your account; changes appear right away.

• How do I manage emails and close my shop?

  Control which emails reach you, update your sign-in address, or shut down your account and wipe your data.

• Why is my listing waiting for my founder profile?

  Complete your founder profile at /account/founder to release your listing and go live.

• How do I pick my notifications?

  Control which notices reach you, how often, and whether by email, Telegram or Slack.

• What's in your Tavero Launch account?

  Find your way around every account page and what each one does for your listing.

Launching

• Can I list my shop in more than one category?

  Your first category comes free with your listing. Extra categories are available as a paid add-on.

• Should you pay to launch, or start free?

  Compare free listings with paid launches and choose what suits your shop best.

• Can I relaunch my shop in a later week?

  Yes. Relaunch your listing in a new week and keep all the votes you've already earned.

Getting help

• How to get help on Tavero Launch

  Find answers fast with our help tool, or speak to someone on the team.

Getting started

• How to launch your shop on Tavero Launch

  Take your business from submission to shop window in five straightforward steps, then manage your listing as votes come in.

Community

• How do the leaderboards work?

  Three different ways to see who's opening: by votes, by support, and by domain strength.

• How do I vote for launches on Tavero?

  Sign in to vote once per shop. You can vote for your own after backing someone else's. Votes stay honest.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.