How do I pick my notifications?
Control which notices reach you, how often, and whether by email, Telegram or Slack.
Updated
Choose your own notice settings
Head to /account/notifications to set up exactly what you want to hear about. For each type of notice, you pick:
- Email, Telegram or Slack (or more than one)
- How often: Instant, Daily digest, Weekly digest, or Off
If you use Telegram or Slack, you'll need to set up your own bot or webhook to connect them.
Chat channels (Telegram and Slack) support quiet hours, so notices won't bother you when you've switched off.
Some notices you can't switch off
A few things always come through, because they matter for your shop. These are:
- Receipts and refunds
- Payment problems and disputes
- Changes to your listing status
- A notice that your listing has been held pending your founder profile
- Missing badges
- Security alerts (like a new device signing in, or an email address change)
Quick unsubscribe from emails
Every notice email has a one-click unsubscribe link at the bottom. Tap it, and you'll stop getting that kind of notice straight away.
Questions people ask
- Can I get notices on Telegram and Slack as well as email?
- Yes. At /account/notifications, pick Email, Telegram, Slack, or any mix of them for each notice type.
- What happens if I turn everything off?
- A few essential notices always come through: receipts, refunds, payment troubles, disputes, listing changes, security alerts and your founder profile status.
- How do I stop getting one type of notice?
- Use the one-click unsubscribe link in any notice email, or go to /account/notifications and switch that notice to Off.