How do I manage emails and close my shop?
Control which emails reach you, update your sign-in address, or shut down your account and wipe your data.
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Picking which emails you get
Each notice email includes a quick unsubscribe link—click it and you won't get that type of notice any more. You can also visit /account/notifications to fine-tune every message type and how regularly they land.
Some emails we always send, no matter what: receipts, refunds, payment issues, holds on your listing and anything touching your security.
Updating your sign-in email
Head to /account/email and tell us the new address you'd like to use. We'll verify the change by sending confirmation notes to both your old and new emails, and you'll see a security alert once it's complete.
Shutting down your account
Drop us a message via /account/privacy (or email launch@zinndigital.com directly) from whichever email is linked to your account. We'll get back to you to confirm what gets deleted: your account itself, your founder profile and all your personal information. Tax records and invoices stay on file for as long as we're legally required to keep them.
You can also keep a copy: the same page, /account/privacy, exports your whole account to a zip you can open in any browser.
For the full picture of how we look after your data, see /privacy.
Questions people ask
- Can I stop getting certain emails?
- Yes. Every email has an unsubscribe link for that category. You can also manage everything from /account/notifications. We always send receipts, refunds, payment alerts, listing holds and security notices.
- What happens if I close my account?
- Your account, founder profile and personal details are removed. Invoices stay for legal reasons. See /privacy for how we handle your information.
- How do I change the email I sign in with?
- Use /account/email to send us your new email address. We'll confirm the swap with both addresses and send you a security notice when it's done.